Frequently Asked Questions
Quick answers to the most common questions regarding orders, fulfillment, and product specifications.
How do I track my order?
Once your order has been dispatched, you will receive an SMS and email notification with your tracking number and a link to the courier partner portal.
What payment methods do you accept?
For direct store orders, we support Cash on Delivery (COD) in eligible service pin codes, along with secure online prepaid options. For partner listings, purchases are completed directly on the partner platform with their accepted payment methods.
How long does standard delivery take?
Orders are typically processed within 24 to 48 hours. Domestic transit takes between 3 to 7 business days depending on your delivery location.
What is your return policy?
Eligible direct orders may be returned or replaced within 7 days of delivery if damaged, defective, or incorrect upon arrival. Returned products must be unused and in original packaging.
What are partner products?
Partner products are curated recommendations linking to authenticated external merchants (such as Amazon or manufacturer stores). When you click to buy a partner item, you complete your purchase directly with that merchant under their respective terms.
How can I contact customer support?
Our team is available Monday through Saturday from 9:00 AM to 6:00 PM IST via email at support@huschet.com.
Didn't find what you were looking for?
Our support team is available to assist you with any specific question or concern.
Contact Customer Support